To accept an item for repair, select Repair Intake from the Point of Sale window. The Repair Intake window will appear with the Tasks tab showing. The Repair Intake window is divided into two sections. The top section takes information about the item to be repaired and the bottom section takes information about the required repair details.
For a video tutorial about Repair and Custom Job Intake at POS, go to http://www.screencast.com/t/KvV0G9Wprc.