When you become a new user, for planning purposes, there are few things within The Edge that you should think about. We’ll walk you through these steps.
1. Setting a start date: This is the date on which your store will go live with The Edge. It is a goal that we set together and should be considered flexible.
2. Converting your old database, if necessary: This is a service we provide to you for a fee. Once your start date is set, our Conversion Department will contact you to set that in motion. This can take 4 to 6 weeks, so plan your start date accordingly.
3. Training: The Edge comes with 24 hours of introductory training, but much more is available. Our Training Department will contact you with options.
4. Support: Our Support Team will contact you to get your systems staged and ready for use. Beyond that, for questions, support, or guidance, feel free call us.
5. Launch: Once you’re live, be certain you’ve completed the activities listed in the section entitled New User Checklist for getting The Edge set up and ready for use.