A special order item will only be available for pickup if an item has been matched to it. To do so:
1. From Point of Sale, select Find Customer and search for the customer (or scan their claim check).
2. Select Pickup/Finish (lights up green when transactions available for pickup).
3. The Pickup window will appear with any available pickups.
4. Check the special order record and select OK.
5. Finish the transaction. Any remaining balance will be due.