Notifications can be resent on a case-by-case basis from the job record Supervisor menu. However, if you wish to resend notifications to many customers concerning a services such as custom jobs, repairs, appraisals, or special orders:
1. From the Services menu, select Notifications ► Re-Notify. The Re-Notify filter will appear.
Filters and options in the Re-Notify filter include:
First Notification Date |
Returns records with the selected initial notification date. |
Last Notification Date |
Returns records with the selected last notification date. |
Notification Type |
Returns records with notifications that were of the specified type: •Phone •Text. |
Store |
Returns records with notifications sent from the specified store. |
Services |
Returns records of notifications of the specified services: •Appraisals •Special Orders •Repairs •Custom Jobs. |
2. Make filter selections and select OK. A list of matching records will appear.
3. Check the records you wish to re-send, and select Send. The notification will be sent and the record will be updated to reflect the last notification sent.