Referral rewards are immediately credited to the referring customer’s credit memo account. As such, in your General Ledger, it will be posted as a liability in your account that corresponds to our Liabilities ► Store Credits account. This will be offset by an expense in your account that corresponds to our Expense ► Referral Fees account.
Purchase rewards are not a true liability as they are only a promise of a future discount (one that can expire), similar to a coupon. As such, purchase rewards are not posted to the General Ledger until they are redeemed. When a customer redeems a purchase reward, it will be posted as an expense in your account that corresponds to our Expense ► Rewards account.
For more about mapping to QuickBooks, see the section entitled Mapping The Edge with QuickBooks Accounts.
It is strongly recommended that you make an appointment with support@ajsllc.com to adjust your Edge/QuickBooks setup for the rewards program.