Layaway & Special Orders

Items on layaway and/or special order can be included in the inventory process.  However, if there is a discrepancy in quantity, it cannot be addressed from the Inventory Reconciliation screen because it is tied to an ongoing transaction.

To account for missing layaway or special order items:

1.  Process a return for the layaway or special order transaction at POS.

2.  Manually mark the item missing via Inventory > Item > Find, Edit the item, then click Supervisor > Missing.