The Edge Integrated Payment Processing system allows you to process credit and debit card payments right at your Edge workstation, using magnetic strip cards, EMV cards (chip on card), NFC wireless payment methods such as Apple Pay and tap-and-go cards, and manual key. This saves time, improves customer service and eliminates errors associated with keying dollar amounts into two different devices.
This solution consists of several components. There is the merchant services provider, the “middleware,” the terminal devices, and The Edge integrated payments feature.
Merchant Services Provider
A merchant services provider (or “processor”) establishes your merchant account and provides for credit and debit authorizations. Merchant services providers fall into three categories: Edge Certified Partners; Jewelry Industry Group Members; and Bring Your Own (BYO). We recommend Edge Certified partners for a number of reasons.
We have special relationships with several national merchant processors. We urge you to consider using them because we work closely and often with each of them and can therefore provide you with the most satisfying integration experience, especially when it comes to setup and troubleshooting.
In most cases, Edge Certified Partners will cover the cost of the middleware, The Edge integrated payments feature, and one or more EMV devices (exact number of devices depends on your transaction history). Please contact us to ask about the Edge Certified Partner most appropriate for you.
Middleware
The middleware is third-party software that provides a consistent interface to a variety of different processing platforms and plays the biggest part in compliance with PCI (payment card industry) regulations. The exact middleware installed in your store will depend on your choice of merchant service provider.
EMV/Terminal Device
You will need an EMV capable device. This device consists of a pin pad, display, EMV slot, magnetic strip slot and NFC capability for Apple Pay and other wireless payment methods. Some EMV devices connect directly to your workstation via USB, others connect to your local area network via an Ethernet cable.
The Edge Integrated Payments Feature
Because payment processing requirements are subject to change, we provide the Edge integrated payments feature on an annual subscription basis.
Other Requirements
•Windows 7 or higher is required.
•Authorizations are obtained over the internet; you must have reliable internet service in the store.
•If your EMV device is USB-connected, your workstation must have an open USB port (USB version 2.0 or higher).
•If your EMV device is Ethernet-connected, you may need additional cables and/or Ethernet switches.
Contact The Edge Customer Service Team so we can help select the best solution for you.