Abbott Jewelry Systems Contact Information

Abbott Jewelry Systems Offices

Main Line: 866-580-3343 (866-580-EDGE)

www.theedgeforjewelers.com

3 Corporate Drive, #215

Shelton, CT 06484  USA

 

Please do not ship us anything without first contacting us. Packages without a valid RMA number will be refused.  If sending something in for a specific person or department, be sure to indicate that.

 

International Numbers

Phone:  +1-203-567-1900

Fax:  +1-203-416-6577

 

The Edge Support

Phone: 877-844-0002

Fax: 877-683-4888

Email:  support@ajsllc.com

www.edgeuser.com  

For best results, see the tip sheet entitled Getting the Most from Edge Support.

 

The Edge Sales/Supplies

Phone: 866-580-3343, option 5

Fax: 203-413-2943

Email:  sales@ajsllc.com

 

The Edge Training

Phone:  866-580-3343, option 8

Fax:  203-413-6259

Email:  training@ajsllc.com

 

The Edge Conversion

Phone:  877-844-0002

Fax:  203-816-8555

Email:  convert@ajsllc.com  

 

Video Tutorials

www.screencast.com/users/www.AJSLLC.com/folders/EDGE%20Tutorials

Password: edge user

 

The Edge Retail Academy

Phone:  877-569-8657

Email:  becka@edgeretailacademy.com

 

Integrated Postcards

Drive Retail, LLC

Email:  postcards@ajsllc.com

Phone:  770-937-0735

www.driveretail.com

 

Paper/Forms/Plastic Cards

Hershel Barg & Associates

Phone:  800-675-2675

www.hershelbargassociates.com

 

Geller Blue Book (Repair SKU Table)

Jeweler Profit:  888-255-9848

www.jewelerprofit.com

 

Integrated Credit Card Payment Processing

For a list of our certified partners, contact The Edge Sales at 866-580-3343, option 5.

 

Website Partners

•    Fruchtman Marketing:  419-539-2770, http://www.fruchtman.com 

•    Punchmark:  704-910-4774 www.punchmark.com

 

Training

Contact our Training Department to obtain information regarding our training options.

 

      Phone                                  Fax                                    Email

866-580-3343x1905                     203-413-6259                   Training@ajsllc.com

 

Available training options include classes held at our offices in Connecticut, on-site training at your store, online classes (webinars) that can be attended from anywhere, and occasional training seminars held throughout the country in concert with jewelry shows/seminars.  The Edge Newsfeed contains more information.

 

The Edge Community

To stay up to date with The Edge, visit our community website:   www.EdgeUser.com.  This website includes:

 

•    Links to download the latest version of The Edge

•    Online discussion forum for Edge users

•    Additional reference and how-to documentation

•    Online training videos

•    The latest Edge and Abbott Jewelry Systems, Inc. news.

 

You must register to access The Edge Community site.  To register, contact support@ajsllc.com